Healthy Boundaries

Thank you, L K., Los Angeles, CA for your review of Hail Mary Pizza in Los Angeles, CA.

Quite honestly, this was pretty boring to read, so why would I choose this as a review to review, you ask? Well, this is one of the situations where I thought, there has got to be more to the story. Lo and behold, there is!

YASSSSS, JEFF!!!! This is how it's done! Create those boundaries, QUEEN!

I'm willing to bet that every establishment has at least one set of customers who consistently find problems yet choose to come back again and again. Every place I've ever worked has had people like this, and my lord, they are THE worst. Acting like they're friends with the staff, only to complain is gaslighty BS, and we're supposed to accept this because the business is open to the public? No thanks. More restaurant owners should follow his lead.

Normalize breaking up with the customer if the relationship is toxic.

Based on presentation alone, Laura's review has little capitalization, lots of repetition, and no paragraph breaks, while Jeff's response was, as he said, direct and professional. Unfortunately, Jeff probably spent a lot of time and money discussing this with his therapist to formulate such an articulate response, yet he can't write that off as a business expense. Can he?

I'm sure Hail Mary Pizza will be more than fine without you, Laura. I can promise that morale will be up!

Zero out of five stars.

See you next Tuesday.